Freshedesk Support Desk

7.10.2

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4,6/5 Votes: 7,300
Developer
Freshworks Inc
Updated
Nov 15, 2022
Size
device dependent
Version
7.10.2
Requirements
7.0 and up
Get it on
Google Play

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Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk Support Desk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support – Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

What's new

Bug fixes and improvements

Video

Images

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